Accessibility Statement

We want as many people as possible to be able to use this website. This accessibility statement explains how accessible the VanUS website is, what we are doing to improve it, and how to contact us if you need support.

This website provides information and contact routes. It is not used to book patient appointments.

How accessible this website is

You should be able to:

Change colours, contrast levels and fonts using your browser or device settings.
Zoom in up to 200% without the content becoming difficult to read.
Navigate most of the website using a keyboard.
Use screen readers to access most of the content.
Understand pages with clear headings and consistent layout.

Compliance status

We aim for this website to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

We are continuing to test and improve the site. If we identify issues, we will prioritise fixes that affect people’s ability to access key information or contact us.

Known accessibility limitations

We are not currently aware of any major accessibility barriers on this website. However, as part of ongoing testing, we may identify issues such as:

Occasional missing or unclear alternative text for images.
Minor colour contrast issues in some components.
Inconsistent focus states on some interactive elements.
Third-party embedded content that may not fully meet accessibility standards.

If you find an issue, please contact us (see section 6).

What we are doing to improve accessibility

We are improving accessibility by:

Using clear page structure and headings.
Checking keyboard navigation and focus visibility.
Reviewing colour contrast and text readability.
Ensuring forms have clear labels and accessible error messages.
Testing across devices and screen sizes.
Addressing issues reported by users.

Preparation and review of this statement

This statement was prepared on 28 May 2026. We review this statement and the accessibility of the website regularly, particularly after major content or design changes.

Feedback and contact

If you find any accessibility problems not listed here, or you need information in a different format (for example, accessible PDF, large print or a plain-text version), please contact us.

Email: [insert email]
Phone: [insert phone]
Contact form: [insert contact page link]

We aim to respond to accessibility feedback within 2 working days. If the issue is complex, we will keep you updated.

Enforcement and complaints

If you are not satisfied with our response, you can still contact us to request a reasonable adjustment. You can also seek independent advice about accessibility and equality rights.